SMS Marketing Terms & Conditions

Last Updated: [10/12/25]

These SMS Marketing Terms & Conditions (“Terms”) govern your participation in our SMS/Text Messaging Program (“Program”). By opting in to receive SMS messages from us, you agree to these Terms, our Privacy Policy, and all applicable laws.

1. Program Description

By subscribing, you agree to receive recurring automated marketing text messages, promotional offers, alerts, cart reminders, order updates, and customer service messages from Forager Provisions LTD at the mobile number you provided.
Message frequency may vary.

Message and data rates may apply.

Consent is not a condition of any purchase.

2. Opt-In Requirements

By opting in, you represent that:

You are the owner or authorised user of the mobile number provided.
You are at least 16 years old or the legal age of majority in your region.
You understand that your consent allows us to send automated text messages.

You may subscribe by entering your phone number on our website (e.g., at checkout, via pop-up, sign-up form, or keyword text).

3. Opt-Out Instructions

You may unsubscribe at any time by replying STOP to any message received.
You may also request help by replying HELP.

After opting out, you will no longer receive marketing SMS messages, but may continue receiving important order or account notifications as needed.

4. Message & Data Rates

Standard carrier message and data rates may apply.
Any charges are billed by your mobile provider and are your responsibility.

5. Support & Customer Care

For support regarding the SMS Program, you may contact us at:

Email: sales@forager-provisions.com

6. Carriers Not Liable

Mobile carriers (e.g., Verizon, AT&T, T-Mobile, EE, Vodafone) are not responsible for:

Delayed or undelivered messages
Technical issues
Damages related to your participation in the Program

Delivery of SMS messages is not guaranteed.

7. Your Responsibilities

You agree to:

Provide accurate information
Maintain your subscription securely
Refrain from using the Program for unlawful purposes

You must notify us immediately if you believe your phone number has been compromised or used without your consent.

8. Privacy & Data Use

Your data is handled according to our Privacy Policy.
We may collect your phone number, message interaction details, and purchase information to provide personalised messages.
We do not sell your SMS data to third parties.

9. Changes to the Program

We may modify or discontinue the SMS Program at any time without notice.
Updates to these Terms will be posted with an updated “Last Updated” date.

10. Limitation of Liability

To the fullest extent permitted by law, Forager Provisions LTD is not liable for:

Lost, delayed, or misrouted messages
Inaccuracies in content
Any damages arising from your participation in the SMS Program

Your use of the Program is at your own risk.

11. Governing Law

These Terms are governed by the laws of United Kingdom/Norfolk, without regard to conflict of law principles.
Any disputes will be handled under these laws.